Privacy Policy

Privacy Statement

At Feather Farm we know that you care how information about you is used and what we do with your personal information. We appreciate your trust and want you to feel confident in our services and security as it relates to your personal information. This notice describes our Privacy Statement. By visiting this web store you are accepting the practices described in the Privacy Statement. 

You can access and use our web store without providing any personal information about yourself. However, if you want to order products from the Feather Farm web store, we do need information to process and deliver your order and to be able to contact you. 

What Personal Information About Customers Is Gathered? 

The information we learn from our customers helps us to personalize and continually improve your shopping experience. We will tell you when we need to collect any information that personally identifies you (personal information) or allows us to contact you. Here are the types of information that we gather: 

Information You Give Us: 

- We receive and store any information that you enter in our web store or give us in any other way.

- You can choose not to provide certain information, but then you might not be able to take full advantage of many of our web store features.

- We use the information that you provide for such purposes as responding to your requests, fulfilling orders, customizing future shopping for you, improving our store features and for communication with you. For example: We will request personal information such as name, address, telephone number and email address in order for us to be able to contact you and to ship products you have ordered to you. 

Feather Farm does not store or keep any debit or credit card details or any bank information or personal payment information.  Your payment for products from the Feather Farm web store is made directly to PayPal - our Merchant Service payment partner or processed manually.  Any debit card, credit card, bank information, payment information or billing address information is provided directly by you to PayPal through their secure payment pages. No payments are made directly to the Feather Farm and Feather Farm doesn't have access to any of this information. 

Automatic Information: 

We receive and store certain types of information whenever you interact with our web store. For example, like many web sites, we use 'cookies' (see below) and we obtain certain types information when your web browser accesses our web store such as the browser type you are using. 

What About Cookies? 

Cookies are small text files that are stored on your computer by our web store through your web browser and they enable us to recognize your browser and to provide such features as the storage of items in your shopping cart. The Feather Farm web store only uses "session cookies". These cookies store information to assist you to browse the web store and to enable your checkout and purchase. Once you leave the web store, these cookies are destroyed. The Feather Farm web site does not use permanent cookies or cookies that collect any personal information.  As no personally identifiable information is collected or stored in the cookies used by the Feather Farm web store, none of this information can be passed on to any third parties. 

By using the Feather Farm web store you acknowledge and hereby give your explicit consent to Feather Farm for the use such cookies. 

Does Feather Farm Share Information It Receives? 

We respect your privacy and appreciate your business. At no time do we ever provide your account information or contact information to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and order. 

Feather Farm will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Feather Farm or the site; (b) protect and defend the rights or property of Feather Farm and its web site, and, (c) act in urgent circumstances to protect the personal safety of users of Feather Farm, its web site, or the public. 

How Secure Is My Information? 

When you give us personal information, Feather Farm will never share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above. Feather Farm strictly protects the security of your personal information and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in systems with limited access. 

Which Information Can I Access? 

The Feather Farm web store gives you access to a broad range of information about your account and your interactions with the web store and with us for the limited purpose of viewing and, in certain cases, updating that information. You should be aware that many features require you to have an account with the web store which you can create. 

Conditions of Use, Notices and Revisions 

If you choose to visit the Feather Farm web store, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the State of California. If you have any concern about privacy of your personal information as used and collected within our web store, please contact us using the Contact Us form that can be accessed from any page in this web store and send us a thorough description of any issue and we will try to resolve it. 

Our business changes constantly and our Privacy Statement and our Conditions of Use will also change from time to time as well. You should check this web store to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand by the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers. 

Any Questions? 

Questions regarding our Privacy Statement and Conditions of Use or any other related material can be directed to our support staff by using the Contact Us form.